Refund policy

Returns & Refunds

All Near & Afar purchases are final sale. Due to the curated and perishable nature of our gift boxes, we are unable to accept returns or issue refunds on orders that are not damaged.

Damaged Orders

We take great care in packing every box, but we understand that things can happen in transit. If your order arrives damaged, please contact us at info@shopnearandafar.com within 7 days of delivery with your order number and photos of the damage. We will make it right with a replacement or full refund at our discretion.

Lost Packages

If your package is marked as delivered but cannot be located, please contact us within 7 days and we will investigate with the carrier on your behalf.

Questions?

We are always happy to help. Reach out to us at info@shopnearandafar.com and we will respond within 72 hours.